Our AML and Verification Policy
Boombet Casino operates under licence 8048/JAZ2023-055 issued by Curaçao eGaming, and that licence binds us to strict anti-money-laundering and counter-terrorism-financing obligations. This page explains, in plain terms, how verification works on our platform, which documents we ask for, and what happens if checks are not completed.
Our AML Commitment
We hold licence 8048/JAZ2023-055 from Curaçao eGaming, and we run our platform in line with the anti-money-laundering and counter-terrorism-financing rules of that jurisdiction. Every process described on this page exists to keep crime out of the platform and to protect honest players.
In practice, our commitment means three things: we know who our players are, we know where their funds come from when the situation warrants the question, and we report suspicious activity to the relevant authorities when the law requires it. We never tip off a player about such a report.
When We Verify You
Verification triggers
We verify identity at three points: at registration we confirm your basic details, before your first withdrawal we complete full identity verification, and at set transaction thresholds we run enhanced checks. You can also complete full verification earlier, which we recommend because it speeds up every later withdrawal.
The minimum withdrawal on our platform is 75 AUD, and full verification is required before we release any withdrawal. We will never ask you to verify via live chat links or email attachments from unverified addresses.
- Government-issued photo ID: passport, driver licence or national ID card
- Proof of address: utility bill or bank statement dated within the last 3 months
- Payment method ownership: photo of the card (first six and last four digits visible) or a screenshot of your e-wallet or crypto wallet showing your name
Step by Step Verification
Verification happens in your account settings. Documents are reviewed by our compliance team, and standard checks are completed within 24 hours. Complex cases, such as source-of-funds reviews, can take up to 5 business days. All files are transmitted over encrypted connections and stored on access-controlled servers, and only compliance staff with a documented business need can view them.
If a document is unclear or has expired, we contact you by email with a specific request rather than a generic rejection.
- Log in and open the Verification section of your account
- Upload a clear, uncropped photo or scan of each required document
- Make sure all four corners are visible and every detail is readable
- Our compliance team reviews the files within 24 hours
- You receive an email confirming approval or requesting replacement documents
Why We Ask About Funds
For most players, ID and address checks are enough. Where deposits are large, unusual in pattern, or inconsistent with what we know about the account, our licence obliges us to ask where the money came from. This is a standard enhanced due diligence step, not an accusation.
Acceptable evidence includes payslips, bank statements showing salary credits, tax returns, dividend statements or a signed declaration for crypto sourced from a known exchange. We ask only for the minimum needed to satisfy the review, and we treat the documents as confidential.
How We Monitor Transactions
Every deposit and withdrawal on our platform passes automated screening. The minimum deposit is 30 AUD, the minimum withdrawal is 75 AUD, and the weekly withdrawal cap is 7,500 AUD, with withdrawals processed within 0-24 hours and crypto withdrawals paid instantly.
We apply a same-method rule: funds are returned through the same payment method used to deposit, up to the amount deposited. Any surplus goes to a method of your choice from our available options, including Visa, bank transfer, MiFinity, Bitcoin and Tether. We charge no fees on either side.
| Check | Our standard |
|---|---|
| Minimum deposit | 30 AUD |
| Minimum withdrawal | 75 AUD |
| Weekly withdrawal cap | 7,500 AUD |
| Withdrawal time | 0-24 hours, crypto instant |
| Withdrawal routing | Same method as deposit first |
If Verification Fails
When documents are missing or fail checks, we place withdrawals on hold, though you can still log in and play. You have 30 days to provide valid documents; we send reminders during that period. If the deadline passes, the account is suspended and any balance above the last verified deposit is held pending completion of verification.
Deliberately submitting falsified documents, using an account in someone else's name, or attempting to circumvent limits leads to permanent closure and forfeiture of balances, plus a report to the authorities where the law requires it. Restricted jurisdictions include the USA, UK, France, Netherlands, Spain, Italy, Belgium, Portugal, Sweden, Iran and North Korea, and accounts accessed from those locations are closed under the same policy.
How Long We Keep Records
We retain verification documents and transaction records for at least 5 years after an account closes, because our Curaçao eGaming licence requires it and because the retention period allows regulators to audit our compliance. After the retention period expires, files are securely destroyed.
You may request deletion of marketing data at any time, but identity and transaction records must be kept for the statutory period even after account closure. Questions about any part of this policy go to [email protected], where our 24/7 team routes them to the compliance desk.
Frequently asked questions
When do I need to complete verification at Boombet Casino?
Full identity verification is required before your first withdrawal. You can complete it earlier in the Verification section of your account, and we recommend doing so.
How long does verification take?
Standard document checks are completed within 24 hours. Enhanced reviews, such as source-of-funds checks, can take up to 5 business days.
Which documents do you accept?
A government-issued photo ID, a proof of address dated within the last 3 months, and evidence that you own the payment method used, such as a card photo or wallet screenshot.
Why must withdrawals use the same method as deposits?
Our same-method rule prevents money laundering by ensuring funds return to their original source. Any surplus above deposited amounts can be withdrawn through another available method.
What happens if I don't provide documents?
Withdrawals are put on hold and you have 30 days to supply valid documents. After that the account is suspended and any balance above verified deposits is held pending verification.